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Newham London Borough Council

Comprehensive Performance Assessment (CPA) scorecard 2008

You are currently viewing a Comprehensive Performance Assessment made under the 2008 methodology. View the most recent Comprehensive Area Assessment.

Overall performance for this Council

This is a council that is improving adequately and demonstrating a 3 star overall performance.

improving adequately
Direction of travel against other councils
3 star
Performance against other councils

We reached this overall rating by looking at:

Service assessments, use of resources and corporate assessments are scored on the Local Services Inspectorate Forum scale:

1 = Inadequate performance – below minimum requirements
2 = Adequate performance – only at minimum requirements
3 = Performing well – consistently above minimum requirements
4 = Performing strongly – well above minimum requirements

Direction of travel

The progress Newham London Borough Council has made in the last year

Direction of travel 2005200620072008
This assessment indicates the progress being made, or otherwise, to achieve improvement.improving wellimproving wellimproving adequatelyimproving adequately

The following summary has been provided to support the 2008 direction of travel assessment:

Newham Council is improving adequately. Performance is improving in priority areas like crime reduction and social care services for adults. The Council has worked well with partners to create jobs and work placement opportunities particularly for vulnerable groups. However, performance for street cleanliness and recycling remains comparatively poor, although improving. Benefits services are also only adequate. Services for children and young people, on the other hand, remain good. The rate at which Newham’s key performance indicators are improving is in line with the national average, although the number of indicators in the best quartile is some way below the national average. Although residents' satisfaction with quality of services has remained the same since 2006, the Council is building on its understanding of the borough's diverse and changing communities in order to better meet their needs. The Council is achieving value for money and has invested in its capacity to deliver improvements. Its newly established senior management team and rigorous approach to improvement planning are already impacting positively on service performance. However, Newham continues to struggle to meet the decent homes standard.

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Use of resources

How Newham London Borough Council manages its finances and provides value for money

Use of resources 2005200620072008
We have assessed how well the Council manages its finances and provides value for money. 3444

This use of resources judgement is drawn from five individual judgements provided by the Council's appointed auditor:

Auditor judgements2008
Financial reporting3
Financial management3
Financial standing4
Internal control4
Value for money3

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Service performance

How Newham London Borough Council's main services perform

Service area 2005200620072008
Benefits - The Council's performance in providing housing and council tax benefit services as assessed by the Department for Work and Pensions (external link) and is based primarily on achievement against the 2005 housing benefits/council tax benefits performance standards. More details 3322
Children and young people - The Council's performance in providing children's services, such as children's education and social care. The joint assessment is made by the Commission for Social Care Inspection (external link) and Ofsted (external link) following a review of the Council's overall performance and key indicators. 3333
Culture - The Council's performance in services, such as libraries and leisure, as assessed by the Audit Commission. More details 3223
Environment - The Council's performance in services, such as transport, planning and waste, as assessed by the Audit Commission. More details 2222
Housing - The Council's performance in community housing and, where applicable, housing management services, as assessed by the Audit Commission. More details 2332
Social care (adults) - The Council's performance in adult social care services. The assessment is made by the Commission for Social Care Inspection (external link) following a review of the Council's overall performance and key indicators. 2323

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Corporate assessment

How Newham London Borough Council is run

Corporate assessment 2005-2008
In assessing how the Council is run, the Commission considers what the Council, together with its partners, is trying to achieve; what the capacity of the Council, including its work with partners, is to deliver what it is trying to achieve; and what has been achieved?

Under CPA - The Harder Test, corporate assessments were undertaken once for each single tier and county council between 2005 and 2008.
3


Corporate assessment reports

View corporate assessment - 2006 score 3

Joint Area Review (JAR) of children's services report

This assessment is conducted in partnership with the new-style corporate assessment and is published on the Ofsted website (external link).


Percentage figures may not total 100 per cent due to rounding.